Frequent Asked Questions

1. What is Texture Garden?

Answer: Texture Garden is a virtual design platform offering a rich collection of seamless textures for creators in the metaverse. Whether you’re decorating a virtual home or building an entire world, Texture Garden provides the textures to bring your creative visions to life.

2. How does the subscription work?

Answer: We offer five subscription tiers tailored to different user needs. Each tier provides access to both commonplace and premium textures, with the number of premium textures varying based on your chosen plan. Check our “Subscription Plans” page for detailed information.

3. What are commonplace textures?

Answer: Commonplace textures are freely available to all subscribers and are perfect for everyday virtual design projects. These textures are versatile and suitable for a wide range of creative applications.

4. What sets premium textures apart?

Answer: Premium textures are curated, upscaled, and optimized for the best value. They offer a higher level of detail and uniqueness, enhancing the quality of your virtual designs.

5. Can I upgrade or downgrade my subscription?

Answer: Yes, you can easily manage your subscription through your account settings. Upgrade, downgrade, or cancel at any time to align with your evolving needs.

6. How often are new textures added?

Answer: We regularly update our texture library with fresh content. Subscribers will also be among the first to experience new releases, ensuring your virtual designs stay current and exciting.

7. Is there a free trial available?

Answer: Currently, we do not offer a free trial. However, you can explore our subscription plans, each with a range of features to suit different creative requirements.

8. What happens if I cancel my subscription?

Answer: If you cancel your subscription, it will be effective at the end of the current billing period. You’ll retain access to your subscription features until the end of that period.

9. Do you offer refunds?

Answer: Refunds are not provided for partial subscription periods. If you have concerns or encounter any issues, please contact our support team for assistance.

10. How can I contact customer support?

Answer: Our dedicated support team is here to assist you. You can reach out through our support channels listed in the “Support” section of your account or visit our “Contact Us” page.

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